Supporting Vulnerable Residents

Hampshire County Council has launched a new Coronavirus Hampshire Helpline – Hantshelp4vulnerable – for frail or vulnerable residents who do not have existing support networks and require urgent assistance. Depending on need, residents may be directed to one of eleven district based Local Response Centres, or to the County Council’s specialist support team. The helpline can be contacted on 0333 370 4000 and is available seven days a week, from 9am-5pm. More information is set out on the helping Hampshire residents most in need webpage.

 

Action Fraud Have Received Reports of Covid19-Related Scams

Received from  Neighbourhood Alert, which provides an advanced community messaging system solution for police forces, local authorities and Neighbourhood Watch

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Action Fraud Have Received Reports of Covid19 Related Scams


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Action Fraud have received reports of #COVID19 related scams. The majority relate to the online sale of protective items such as facemasks and other items in short supply due to the outbreak, that don’t exist..

https://www.actionfraud.police.uk/alert/coronavirus-related-fraud-reports

Scam Warning
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What scams are we seeing?

The majority of reports are related to online shopping scams where people have ordered protective face masks, hand sanitiser and other products, which have never arrived. Other frauds being reported include ticket fraudromance fraudcharity fraud and lender loan fraud

Protection advice

Detailed counter fraud advice is available online, including from ScamsmartActionFraudCIFASTakeFiveCitizens AdviceTrading Standards and the National Cyber Security Centre.

Reporting to Action Fraud can be done online at https://www.actionfraud.police.uk or by calling  0300 123 2040.

To report offers of financial assistance from HMRC contact phishing@hmrc.gov.uk.

 

Sources of advice

The coronavirus situation is fast-moving and there is an increasing amount of misinformation online. We should be using government advice to inform decisions and be checking that advice regularly.

Sources of Advice

The coronavirus situation is fast-moving and there is an increasing amount of misinformation online. We should be using government advice to inform decisions and be checking that advice regularly.

Open Letter from Citizens Advice

To everyone in Winchester District 

This is an extremely challenging time for everyone in our community.

As a local charity we provide free, independent advice to people in Winchester District who are facing problems with benefit, debt, employment, housing and much more. Many people will need us over the coming months, and we are determined to be here for them.

We have around 100 volunteers and staff who work tirelessly to support our local community. Many of these wonderful people are themselves within the higher risk groups and have been continuing to provide our services throughout the current pandemic.

To ensure we can continue to provide these services, and to reduce the risk of infection to our volunteers, staff and clients, we are now channelling all our efforts and resources into telephone and email advice.

You can call us on 03444 111306 (Mon-Fri 9.30am-5pm, Sat 10am-12pm)

Or email advice@winchesterdistrictcab.org.uk 

You can also find information online at www.citizensadvice.org.uk

We are also liaising with community groups and organisations who are working hard to establish ways of providing practical support to our community over the coming months. We’ll share ways of accessing these services or volunteering for them as soon as we can.

Throughout this challenging time – and as the peak fades away – we will be here, continuing to support the community as we have done for 68 years.

We’ll keep you updated with developments.

With all best wishes

Dr Sue Campbell

Chief Officer

Wellbeing Resources

The following Wellbeing Resources have been provided by Winchester City Council:

  • Coronavirus UN resources – https://www.un.org/en/coronavirus/information-un-system
  • UK Directgov Advice https://www.gov.uk/government/publications/covid-19-stay-at-home-guidance/stay-at-home-guidance-for-households-with-possible-coronavirus-covid-19-infection
  • Coronavirus info NHS – https://www.nhs.uk/conditions/coronavirus-covid-19/
  • Coronavirus wellbeing tips – https://www.mentalhealth.org.uk/publications/looking-after-your-mental-health-during-coronavirus-outbreak
  • Coronavirus Child wellbeing – https://youngminds.org.uk/blog/talking-to-your-child-about-coronavirus/
  • Mental Health – https://www.mind.org.uk/workplace/mental-health-at-work/taking-care-of-your-staff/useful-resources/
  • NHS Mental Health – https://www.nhs.uk/conditions/stress-anxiety-depression/
  • General wellbeing – https://www.dpt.nhs.uk/resources/recovery-and-wellbeing/five-ways-to-wellbeing
  • Older People Wellbeing – https://www.nice.org.uk/about/nice-communities/social-care/quick-guides/promoting-positive-mental-wellbeing-for-older-people
  • Healthy Eating – https://www.healthline.com/health/food-nutrition/foods-that-boost-the-immune-system
  • Healthy Eating – https://www.onhealth.com/content/1/immune_system_boosting_foods
  • Armchair exercises for older people – https://www.ageuk.org.uk/information-advice/health-wellbeing/exercise/simple-exercises-inactive-adults/
  • Armchair exercises – https://www.nhs.uk/live-well/exercise/sitting-exercises/

Follow the official advice. The government guidelines and your organisation’s advice (if applicable) should be your main source of information. Doing what you can to keep safe can help to give you a little peace of mind.

Limit your news intake. Taking in too much information could stress or scare you. Choose when you’ll read the news (twice a day perhaps) and stick to trusted sources.

Communicate! This is so important while we’re all working from home and in isolation. Figure out with your colleagues how you can best collaborate and support each other. It’ll be a case of trial and error, so don’t worry if you need to refine as you go along. Ask people the question: “What do you most need?” Try this with your teammates to find out how you can really help each other and how they can help you.

Try yoga, breathing and exercise each day. These can all help your mind and body. There are many online classes on YouTube that you can access for free as well as meditation apps and podcasts to download

Local Charity Coordinates Volunteer & Community Response to Covid-19

Community First press release 20 March:

Community First is working with key agencies to coordinate the volunteer and community response to the current Coronavirus (Covid-19) pandemic.

Working across Hampshire, Community First is working with districts with three clear aims:

  • If you require support and advice in this crisis please – email us at support@cfirst.org.uk. We are continuing some of our own services such as Dial-a-riode, Transport, Shopmobility & Wellbeing Service and we will endeavour to put you in contact with your local Community Support.
  • Do you want to volunteer?  Go to volunteerwessex.org. to register your interest
  • We are here to support our members.  If you have any questions, contact us.  We’ll be updating twice weekly.
  • Go to cfirst.org.uk/community-first-enews/ to get on our mailing list or email support@cfirst.org.uk

Tim Houghton, Community First’s CEO, says “We are working with a wide range of agencies and groups to ensure that elderly and vulnerable members of our communities are supported at this difficult time.   If you are worried about a neighbour, friend or isolated relative we can signpost you to the local community support that’s available’.

Across our communities we have an army of volunteers coming forward to help those most in need.  We want to build on this social action and provide people with the tools to carry on this essential role.  If you are coordinating a team of volunteers and would like to offer support please contact us via our website www.cfirst.org.uk  and a member of our rapid response team will be in contact with you.

VE Day Celebrations Postponed

A message from the Events Group:
I am sure it will come as no surprise that we are having to postpone all celebrations for VE Day. Taking into account the government’s latest guidelines, it is just not sensible for us to go ahead. With this in mind all dance classes are also cancelled.
This however is not the end of our plans! We will be back when everything has passed, planning another event, complete with the dance classes and band to replicate the relief of the original VE day! We will of course keep you up to date with these plans, as and when they start.
Thankyou to everyone for your enthusiasm and for your understanding in this matter.